Return, Refund & Warranty Policy
7-Day Money-Back Guarantee
We want you to shop with confidence. If you are not satisfied with your purchase,
you may request a return within 7 days of receiving your order.
The product must be unused, in its original condition, and returned with all
original accessories and packaging.
Free Replacement – 3 Month Warranty
All our products come with a 3-month warranty. If the product
develops a manufacturing defect or stops working under normal use during the
warranty period, we will provide a free replacement.
Customers will not be charged for the replacement product.
Return Conditions
To be eligible for a return or replacement:
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The request must be made within the applicable return or warranty period.
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The product must not have been physically damaged, misused, or modified.
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Damage caused by incorrect voltage, improper installation, liquid, burns,
or unauthorized repair may not be covered.
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Please return the product with its original accessories and packaging where possible.
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Proof of purchase or order details may be required.
Refund Policy
For eligible 7-day money-back returns, the refund will be processed after we
receive and inspect the returned product. Refunds will be issued through the
applicable payment method or another agreed method.
Shipping charges may be non-refundable, except where the product
was defective, damaged, or an incorrect item was sent.
How to Request a Return or Replacement
Please contact us within the applicable period and provide your
order number, reason for the return or replacement, and photos or a video
of the product/problem if required. Our support team will guide you
through the return process.
Important Note
The 7-day money-back guarantee applies to eligible returns,
while the 3-month warranty covers eligible manufacturing defects.
Warranty coverage does not cover damage caused by misuse, accidents,
unauthorized modifications, or incorrect installation.
